

DTW, Mavenir and Trump phone
Jun 20, 2025
John Strand, an insightful analyst and special guest at the Digital Transformation World 2025, dives deep into the telecom landscape. He reviews the latest trends, especially the impact of AI and 6G on customer service. The unique challenges faced by Mavenir highlight the complexities within the industry. Additionally, the conversation moves to Trump's new MVNO, discussing how it might reshape consumer awareness and the competitive market. Strand also touches on the ethical implications when politics intertwine with telecom branding.
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Episode notes
Danish Beers Lighten The Mood
- John Strand brought Danish beers to the show, including amusing names like Pink Farts and Unicorns.
- This light-hearted moment added to the on-site atmosphere at Digital Transformation World 2025.
API Revenue Challenges
- The industry sees APIs as useful, but struggle to monetize them significantly.
- Cloud providers like AWS and Google likely dominate API revenue due to their platform advantage.
AI Drives Efficiency, Not Revenue
- AI is mainly helping telecoms with automation and cost-cutting rather than revenue growth.
- Operators use AI mostly to streamline and reduce fat in operations, not necessarily to innovate customer service.