Nonprofit Lowdown #357- The Hidden Cost of Your Tech with Rachel Bearbower
Sep 29, 2025
Rachel Bearbower, founder of the Nonprofit Automation Agency, dives into the chaotic world of nonprofit tech. She reveals the painful truth about the hidden costs of tech setups—staff hours, maintenance, and integration issues often outweigh software fees. With her Lego-style approach, Rachel explains how to build an effective tech stack and emphasizes the importance of a seamless donor experience for better retention. Tune in for practical insights that demystify nonprofit tech and help organizations thrive!
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No Single Perfect CRM
- There is no perfect CRM or single platform that solves every nonprofit need.
- Building a Lego-style stack of specialized tools that integrate is a better approach.
Silos Hurt Usability
- Nonprofit platforms historically silo features hoping to be 'all things' but often remain clunky.
- Specialized tools plus integrations outperform monolithic platforms.
Paper Signups Left Unused
- Rachel kept thousands of paper sign-up emails and never uploaded them into an email system.
- She still feels guilty thinking about that lost outreach opportunity.