FULL SHOW NOTES
https://podcast.nz365guy.com/46

Journey into Dynamics CRM
Stories from Ascentium
The operating model of Zero2Ten
Most interesting projects to consult on
Championing the customers’ needs
Identifying and building a customer’s vision
Ensuring a satisfied customer
Most successful way of connecting with your customers
Selling ‘digital transformation’

Books Mentioned

CRM Chart Guy – https://crmchartguy.com/

Resources

Cellar Tracker for Wine – https://www.cellartracker.com/
Dynamics 365 App for Outlook – https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/deploy-dynamics-365-app-for-outlook
2013 Wine – https://top100.winespectator.com/2013/

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Feridun Kadir on the MVP Show