The Brand Called You What does it take to create a Culture of Belonging? | Karen Mangia, Salesforce Executive & Wall Street Journal Best Selling Author
Dec 7, 2022
24:37
Unlike before, schools, colleges, and the workplace today are focusing on creating an inclusive environment to provide equal opportunities to people with mental or physical disabilities. But there’s still a long way to go to spread the concept of inclusivity and diversity to every individual. People with disabilities go through different kinds of hardships, one among which is accepting they are different and getting acceptance from others.
In today’s episode of TBCY, we are extremely delighted to have Karen Mangia with us. She is the Salesforce Executive & Wall Street Journal Best Selling Author.
About Karen Mangia
- I help customers around the world solve complex, strategic business problems and position themselves for future growth.
- I have a deep understanding of the customer experience--inside and out--from leading global Voice of the Customer portfolios for Fortune 50 companies and 20+ years of consulting directly with customers across multiple industries and segments.
- In my role as VP of Customer and Market Insights at Salesforce, I engage with key customer accounts and collaborate to develop innovative strategies to address their key business challenges.
- I help translate feedback into actions to increase customer retention, growth, and satisfaction.