The IO Podcast: Investor + Operator Emergency Episode of the I/O - Building Utah with Redo CEO Sterling Snow
Aug 20, 2024
Sterling Snow, the former CRO of Divvy and now CEO of Redo, teams up with Redo founder Taylor Brown to reshape customer experiences in Utah. They discuss how Redo evolved from a returns management tool to an all-encompassing platform. Sterling shares insights on maintaining operational efficiency while driving revenue growth, and the importance of building a committed team. With ambitious goals, they envision Redo achieving billion-dollar revenue by revolutionizing how merchants and shoppers interact.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Navigating Investment and Startup Dynamics
01:52 • 8min
Innovating Customer Experience with Redo
09:34 • 4min
Comparative Analysis of Revenue Growth and Headcount Efficiency
13:31 • 2min
Building Community and Team Commitment
15:09 • 3min
Vision for a Customer Experience Platform
18:28 • 9min