Catch our talk with Randy St John, GM/COO of the Tuxedo Club, as he shares insights from his journey in hospitality, from nearly selling cars to leading one of the top clubs. He highlights the importance of treating staff well and how it boosts member satisfaction. We'll cover:
- Tackling the pandemic at the Tuxedo Club, including creative solutions like a youth camp and expanding racquet sports.
- Balancing the club's history with modern updates, like adding electric car chargers.
- Leadership strategies, including being transparent in decision-making and managing club and board challenges.
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Private Club Radio Show