LEADING BRANDS® — Wavebreak Podcast [60] How To Stop Drowning In Customer Service Tickets
"I just got out of the holiday season and keeping up with customer service was a nightmare. I don't want to do that again."
Does that sound familiar?
Customer service is a ton of work, but extremely important in any ecommerce business.
Today on the show we talk about how to scale your customer service without the headaches.
I'm joined by Vincent Phamvan, Head of Growth at Simplr. He's an ecommerce and customer support veteran with a ton of tips and tricks up his sleeve.
Listen as he shares it all.
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This episode is sponsored by...
Klaviyo — Over 10,000 innovative brands are growing their businesses by listening and understanding to cues from their customers--easily turning that information into valuable marketing messages used to build highly segmented, automated email campaigns, such as win back campaigns or abandoned cart emails and more.