Carolyn shares a great perspective and analysis tool to help teams understand more of the work dynamics. Performance is not the only indicator. Carolyn lets us in on contentment or happiness of the work force. ________________________ CEO of Eledecks and Project lead on Shine, a guided feedback loop for agile teams. Happiest when using my T shape profile to translate strategic opportunities into aligned objectives and key results within the HR domain. I have over 15 years experience in designing innovative HR Tech systems and am currently the project lead on an Innovate UK backed initiative called 'Shine' to measure Agility levels among distributed teams working in online collaborative environments in order to provide valuable, real time insights into agile team performance. I’m also a non-practicing barrister specializing in employment law and HR. Over my career to date, I’ve learned to take a holistic view of legal rules, business strategy, human nature and logic to provide commercially sound advice for hundreds of clients in the UK and abroad. ______________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/