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- Order Editing is a powerful Shopify app that lets customers edit their own orders after they are placed
- This self service function reduces friction for customers and unburdens customer service teams that would usually have to edit these orders manually
- The app also lets marketers leverage order editing as an opportunity to up/cross sell customers at the same time
- In this episode, Jason & Hamish discuss how Order Editing came to be and why, plus how he was able to bring this app to market in under a year!