

How to have great conversations, with Charles Duhigg and Michael Yeomans, PhD
60 snips Nov 15, 2023
Charles Duhigg and Michael Yeomans discuss how to improve communication by understanding goals, building rapport, and having productive disagreements. They explore different types of conversations and the importance of aligning goals, as well as strategies for building trust and connection. They also share transformative lessons in communication, including asking follow-up questions and reciprocating vulnerability.
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Understanding Conversational Goals
- Understand your own conversational goals before engaging.
- Consider your partner's goals as well for better communication.
The Power of Pre-Conversation Goal Setting
- Many people struggle to articulate their own objectives, even in simple contexts.
- Listing goals before a conversation helps clarify intentions and improves conversational flow.
Building Rapport Through Follow-Up Questions
- Ask follow-up questions to build rapport and show genuine interest.
- Follow-up questions demonstrate active listening and encourage further discussion.