In today’s episode, Shelley is joined by Fran Southward, CEO of Auscontact, to reflect on the highlights and insights from their recent annual conference, themed around innovation, disruption and evolution.

From the emotional and mental demands of organising such an event to the powerful impact of creating a truly present and tech-free space, Fran shares how attendees were challenged to shift their focus, connect more deeply and engage fully. With organisations investing in their people being away from the workplace, the goal was to ensure a meaningful return on that investment—encouraging presence, open-minded listening and fresh perspectives. Join Shelley and Fran as they unpack the bold decisions, unexpected reactions and lasting impressions of a conference designed to disrupt routine, elevate people practices and inspire real change.

Connect with Fran: https://www.linkedin.com/in/fran-southward-82455b49/

Learn more about Auscontact: https://www.auscontact.com.au/

Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠

Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

Shelley books: https://www.shelleyflett.com/shop

#241. Reflections from the 2025 National Auscontact Contact with CEO Fran Southward