In this episode, Hamed Mazrouei, founder of Vivant and Milagro, discusses his dual-focus approach to helping restaurants achieve consistent internet connectivity and exceptional customer retention. He explains the critical importance of preventing network outages to maintain seamless online operations and increase revenue. Hamed also shares his insights on why customer retention is vital for the restaurant industry and outlines practical strategies for encouraging repeat visits. Through his companies, Hamed aims to drive top-line revenue growth and ensure restaurant success by solving connectivity and retention challenges.
00:00 Introduction to Hammed Ri
00:14 The Importance of Internet Connectivity
02:40 Cost and Benefits of Reliable Internet
05:48 Customer Retention in the Restaurant Industry
07:55 Strategies for Enhancing Customer Retention
14:39 Conclusion and Contact Information
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