Maximum Lawyer What Kind of Mickey Mouse Operation is This?
Walt Disney, the visionary behind Disney World, had to keep his plans a secret to acquire the necessary land. This story serves as a reminder of the importance of dreaming beyond our current realities, believing in our values, daring to make a difference, and taking action. Disney's meticulous operational practices are a testament to their commitment to excellence. From nightly touch-up painting to replacing trees and shrubs, and even strategically placing trash cans every 30 feet, Disney leaves no stone unturned in maintaining its magical aura.
What about taking some of the best practices from Disney World and using it for our law firms? What would that look like?
Creating a welcoming physical space for clients, considering factors like parking, accessibility, and physical comfort. What about understanding clients as individuals and showing genuine care and interest in their lives? This and more is what Tyson talks about in this MaxLawCon22 presentation episode.
01:23 Walt Disney's four keys to success: dream beyond today's realities, believe in sound values, dare to make a difference, and go out and do the work
03:57 Disney's meticulous operational practices, including nightly touch-up paint, replacing trees and shrubs, and maintaining cleanliness with trash cans every 30ft
06:04 Creating a sense of belonging and comfort for clients, similar to the feeling of being at home at Disney World
10:54 The importance of involving clients and allowing them to play an active role in their cases
17:20 The importance of recognizing and rewarding clients for their wins and staying in communication with them
19:18 Creating a unique and special experience for clients, emphasizing a sense of belonging and identity
🎥 Watch the full video on YouTube here.
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Resources:
- Join the Guild Membership
- Subscribe to the Maximum Lawyer Youtube Channel
- Follow us on Instagram
- Join the Facebook Group
- Follow the Facebook Page
- Follow us on LinkedIn