The WARC Podcast

Most Contagious: Vaseline Verified turns UGC on its head, and more

Dec 11, 2025
Leandro Bejeto, Unilever's CMO for Beauty, discusses how Vaseline Verified transformed user-generated content into a community-driven fact-checking initiative. Juliana Richter from Ogilvy reveals the importance of amplifying creator content across various channels while ensuring authenticity. Nils Leonard of The Ordinary challenges beauty marketing norms with a transparency-first approach, promoting real-life engagement over celebrity endorsements. Asad Dunner emphasizes the need to distinguish meaningful DEI conversations from noise, urging clarity and relevance in cultural discussions.
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INSIGHT

Brands Must Join, Not Control, Conversations

  • Vaseline found 3.5 million online mentions but zero rigorous fact checks on creator hacks.
  • The brand shifted from controlling the message to joining communities and verifying claims.
ADVICE

Fact‑Check Product Claims Proactively

  • When platforms reduce moderation, brands should proactively combat product misinformation.
  • Work with experts or run your own fact‑checks to educate consumers and dispel dangerous myths.
ANECDOTE

Lab‑Testing Creator Hacks Revealed Surprises

  • Unilever set up a social R&D lab to lab‑test creator hacks and learned many surprising results.
  • For example, Vaseline did not protect plants as creators claimed when bees and flies flew over it.
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