In this episode, Shelley delves into a thought-provoking webinar she conducted alongside Fran Southward, CEO of Auscontact Association. Together, they explore the power of adopting a mindset of curiosity and the opportunities it opens up in our daily lives.

Auscontact Association, is a not-for-profit organisation championing training and development for contact centre staff and leaders and has been Shelley's valued partner for over 7 years.

In the webinar Shelley draws on her experience working with leaders and supporting teams across diverse industries, aiming to stimulate a new perspective on curiosity and challenge conventional approaches.

She emphasises the important role of awareness and connection, sharing valuable insights and practical tools to embrace a more inquisitive mindset.

This episode aims to inspire a shift in thinking, encouraging a fresh outlook on curiosity and its profound impact on personal and professional growth.

Memberships with Auscontact Association: https://auscontact.com.au/Web/Web/Membership/Membership.aspx?hkey=ad7019fa-6556-4208-82fb-51620f092792

Connect with Fran: https://www.linkedin.com/in/fran-southward-82455b49/

Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠ Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

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