In this episode, hotel investor and Hospiamo founder Adam Zembruski shares his insights on the systemic barriers that hold hoteliers back and the practical steps needed to foster a more creative and collaborative culture in hotels.

Listeners will learn:

The reasons why collaboration is often an afterthought for hotel owners and how to change that mindset (01:37)
The importance of encouraging creativity among hotel employees (05:32)
A real-world example of successful collaboration in the town of Boone, North Carolina (06:15)
The key role of involving the community in major decisions when opening a new hotel (09:28)

Mentions:

Linsey Gallagher, President & CEO of Visit Napa Valley (00:02) (See our episode: How Napa Valley's Tourism Strategy Can Boost Your Hospitality Business)
Adam's LinkedIn post on collaboration (00:18)
Hilton (01:47)
Marriott (01:47)
Horton Hotel in Boone, North Carolina (06:36)
Jason Boehm with Aileron Management (06:57)
Andrea Morton and John Cardonia (06:57)
David Jackson, Chamber of Commerce in Boone, North Carolina (07:30)
Appalachian State University (07:51)
Denise Loven and Fulton Loven, builders of the Horton Hotel (08:12)
Employee Stock Ownership Plans (ESOPs) (11:42)
Publix (11:53)
Choate Construction (13:21)
TPI Hospitality (13:52)
Proximity Hotel (14:03)

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A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Innovation Starts Here: Removing Barriers in the Hospitality Industry - Adam Zembruski