Wisdom Of Wrench Podcast The 3 Unbreakable Rules of a Winning Company Culture
Oct 20, 2025
Ray Dias, a long-time partner at Service Champions and co-author on a book about champion organizations, shares insights on leadership and company culture. He discusses the importance of extreme ownership and how shifting your mindset can transform team performance. Ray emphasizes living core values and leading by example, explaining that everything is your fault when it comes to outcomes. They break down three crucial rules for fostering accountability and a winning culture, urging listeners to fully commit to their roles for greater legacy.
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Extreme Ownership Mindset
- The mindset required is extreme ownership: believe it, then act as if everything is your fault.
- Asking "what can I do?" replaces blaming and drives action to fix culture problems.
Replace Why With What
- When frustrated, stop asking why and ask what action you can take next.
- Fix your own behavior (e.g., bring headphones) instead of blaming external causes.
Crying Baby On A Plane Example
- Kevin recounts a flight ruined by a crying baby to illustrate ownership.
- He realized bringing headphones would have been his simple fix next time.