176. Intelligent Automation Outcomes as a Service

On this podcast, Brad Hairston speaks with Olivier Gomez (aka, OG), Co-Founder and CEO of the intelligent automation advisory and services firm IAC, who explains how his firm is using an outcomes-based approach to helping their customers re-boot their automation capability and achieve more significant value.

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Here’s what we talked with OG about:

* How/why IAC came into existence

* IAC’s unique outcomes-based approach to their work with clients

* The key reasons many companies are failing to scale their automation capability

* What the automation discovery process looks like in most companies today

* The state of automation and AI in EMEA

* An automation outcomes-based client success story

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