Folding Towels - A Podcast for Massage Therapists with Jackie and David Episode 110: Nick Gabriele: Why Mobile Massage Needs Smarter Tools
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Sep 30, 2025 In this discussion, Nick Gabriele, a therapist and co-founder of Noterro, explores the unique challenges of mobile massage therapy. He shares his experience in creating the SOAP Vault to streamline note-taking for therapists. The conversation highlights the burdens of documentation and introduces Notero GO, a platform designed to ease logistical headaches with features like geo-fencing and safety alerts. Nick's insights aim to help therapists shift focus from administrative tasks to client care, making mobile practice more efficient and enjoyable.
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Graduates Underestimate Admin Burden
- New graduates are passionate about clinical work but are unprepared for the administrative burden of running a practice.
- Nick observed documentation and billing tasks quickly pile up and steal time from patient care.
Student Clinic Files Sparked A Digital Fix
- Nick created SOAP Vault after seeing mountains of misfiled paper charts in a student clinic and clients frustrated by repeated intake forms.
- The digital notes solved space, legibility, and access problems that paper created.
Notes Are The Time Sink Most Platforms Ignore
- Most platforms prioritise bookings and billing but neglect the time clinicians spend on documentation.
- Notero focuses on reducing documentation time because therapists are the primary time‑burdened users.