ServiceNow Series E113: Tommy LaMonte, Principal Consultant at Thirdera

Today's guest is Tommy LaMonte, Principal Consultant at Thirdera. Founded in 2021, Thirdera helps organizations adopt better patterns of work and get more from ServiceNow. Thirdera is a new type of ServiceNow partner – one that blends the scale and depth of experience that massive multi-national consultancies offer with the responsiveness, agility, and relationship focus of boutique providers. The Thirdera team unlocks enterprise potential to elevate experiences across the world of work.

As a Principal Consultant in the Security and Risk practice at Thirdera, Tommy acts as both a presales solutions consultant and implementation Solution Architect. He works with customers to guide them through the process of implementing ServiceNow applications from acting pre-sales through go-live, ensuring customers achieve maximum value and efficiency from their implementations. Tommy has an in-depth experience in many areas of the ServiceNow platform running both the process and technical sides of projects.

In this episode, Tommy discusses:

His role and responsibilities at Thirdera,

How to build a robust value-added roadmap,

Challenges/security issues that they help customers overcome,

Use cases of the benefits that they have brought to customers,

The future of the ServiceNow platform