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The GrowthMentor Podcast

It’s Not So Complicated: Customer Success with Paula Haunit

May 4, 2023
17:12

You'll learn: The differences between customer success and customer service, why customer success is essential for startups, particularly those with subscription revenue models, the importance of mapping out and understanding the customer journey, the role of customer success managers as strategic partners in customers' businesses, how to approach customer success in the early and later stages of a startup and the role of technology in customer success

 

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