Madrona Managing Director Soma dives into the world of intelligent applications and generative AI with Common Room Co-founder and CTO Viraj Mody. Madrona first invested in Common Room in 2020 — and we had the pleasure of having the founders join us on Founded & Funded the following year.

Common Room is an intelligent community growth platform that combines engagement data from platforms like LinkedIn, Slack, Twitter, Reddit, GitHub, and others with product usage and CRM data to surface insights from across an organization’s entire user community. Customers like Figma, OpenAI, and Grafana Labs use Common Room to better understand their users and quickly identify the people, problems, and conversations that should matter most to those organizations.

Soma and Viraj dive into the importance of deeply understanding the problem you’re trying to solve as a startup — and how that will feed into your product iterations — why organizations need a 360-degree profile of their user base, how Common Room has utilized foundation models to build intelligence — not just generative intelligence — into its platform — and so much more.