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Talk About Talk - Communication Skills Training

Communicating with IMPACT (ep.138)

Aug 21, 2023
"Communicating with IMPACT" features Jennifer T. Lee, Vice-Chair at Deloitte, who shares 3 communication tactics for elevating impact. She emphasizes the power of curiosity, respect, and establishing the value of each person in the room. They discuss impactful introductions, storytelling, cadence, and the significance of respect and empathy in communication. The episode highlights the importance of inclusivity and diversity, as well as considering others' perspectives for greater impact.
46:13

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Leveraging the power of three, telling impactful stories, and considering the flow and timing of communication can maximize impact.
  • Respect plays a crucial role in communicating with impact, emphasizing curiosity, empathy, and valuing each person's contribution in a meeting.

Deep dives

Defining impact and communication tactics

Jennifer defines impact as the ability to get someone else to take action. She suggests three communication tactics: leveraging the power of three, telling stories, and considering cadence.

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