EOS for a Better Business, Better Life Debra Chantry-Taylor: Smoking Hopium – Data Scorecards and Why Everyone Needs a Number
Aug 18, 2025
Dive into the pitfalls of relying on misleading metrics. Discover the dangers of vanity measures and unrealistic targets, and how they create damaging illusions for leaders. Learn practical steps to establish outcome-driven scorecards that genuinely predict success. Explore the importance of celebrating both successes and challenges within a culture of transparency. Gain insights into measurable accountability that empowers teams and drives real progress.
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Hopium Destroys Scorecard Trust
- Two flavors of "hopium" derail scorecards: an all-green illusion and an always-red fantasy.
- Both mislead leaders and destroy trust, morale, and results.
Win Then Stretch Targets
- Start targets at achievable levels and ratchet up after consistent wins.
- Use a "win then stretch" approach: celebrate greens then raise targets gradually.
Small Food Business Turnaround
- A small food manufacturer made $3,000 weekly and needed $6,000 to break even.
- By starting at $3,500 and ratcheting up, they reached $12,000 per week in 13 weeks.
