Get Hired with Andrew Seaman How to Take the Lead and Upskill for an AI-Powered Workplace
Sep 30, 2025
In this discussion with Meredith Brown, Senior Vice President at Salesforce, listeners explore the future of AI in the workplace. Meredith shares insights on the purpose of Trailhead, Salesforce's free learning platform, and its innovative Agentblazer training series designed for both job seekers and employees. She highlights the three stages of learning—learning basics, hands-on application, and teaching others. Meredith also emphasizes the importance of collaboration between humans and AI agents, encouraging self-initiative for gaining new skills in a rapidly evolving work environment.
AI Snips
Chapters
Transcript
Episode notes
CRM Evolved Into A Platform
- CRM began as a sales and service solution to track leads and close deals.
- Meredith Brown explains Salesforce evolved into a platform connecting data, apps, and partners for broader value.
Trailhead Grew From Product Training To Community
- Trailhead began to scale customer skills beyond product training to equitable community learning.
- Meredith Brown highlights gamification and the Trailblazer community as drivers of engagement.
Follow A Three-Stage AI Learning Path
- Start with foundational AI training, then build a hands-on project and advance to complex workflows.
- Meredith Brown recommends Trailhead’s Champion, Innovator, and Legend paths to progress skillfully.