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Peter Lohmann's Podcast
Wrapping Up Season 3 with The Wisdom of Marc Cunningham
Nov 6, 2023
Experienced property manager and entrepreneur Marc Cunningham joins the podcast. They discuss Marc's journey in property management, deciding which opportunities to pursue, common mistakes from property managers, filtering out bad clients, onboarding new clients, thoughts on churn, and making problems go away quickly.
01:04:39
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Quick takeaways
- Property managers should establish clear processes and set expectations for clients to align with their business model.
- A hybrid model where property managers have autonomy in managing a specific range of units ensures workload management and growth opportunities.
Deep dives
The Importance of Consistency and Process in Property Management
One of the common mistakes property managers make is lacking consistency and a defined process when it comes to managing owner clients. Desperation for business often leads property managers to ignore red flags and take on clients with varying demands and expectations. This chaotic approach makes it difficult to streamline operations and provide a consistent level of service. To ensure smart and sustainable growth, property managers should establish clear processes and set expectations for clients to align with their business model.
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