How To Become A Supercommunicator | Charles Duhigg
Mar 26, 2024
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Former New York Times editor and bestselling author Charles Duhigg discusses the art of super communication. Topics include asking deep questions for meaningful conversations, navigating tough dialogue on sensitive issues like gun rights and race, and strategies for improving remote work communication. Learn how to master genuine connections and cut out draining relationships for success.
Effective communication involves active listening and vulnerability, focusing on meaningful exchanges.
Recognizing and valuing emotional intelligence is crucial to forming genuine connections in conversations.
Understanding different conversation types and matching them appropriately enhances connection and minimizes misunderstandings.
Deep dives
Importance of Communication in Human Evolution
Communication is considered Homo sapiens superpower, setting humans apart from other species and allowing them to build families and communities. The ability to transfer knowledge without others experiencing the same hardships is a key aspect. Different cultures may have varying norms, but the underlying impulse is to connect authentically.
Qualities of Super Communicators
Super communicators excel in showing genuine interest in connecting with others, emphasizing active listening and vulnerability. They ask deep questions that delve into emotions and beliefs rather than superficial topics. Super communicators focus on reciprocating authenticity in conversations, creating a meaningful exchange.
Enhancing Conversations and Remote Communication
Effective communication involves acknowledging awkwardness in conversations and valuing active listening to build trust. Looping for understanding, repeating back and confirming comprehension, enhances the quality of interaction. In remote work settings, understanding the strengths and weaknesses of various communication channels is crucial to maintaining organizational culture and fostering effective dialogue.
Effective Communication Involves Three Types of Conversations
Communication consists of practical, emotional, and social conversations, each important in its own way. Misalignments in conversation types can lead to misunderstandings. By recognizing these differences and matching conversation types, individuals can enhance connection and understanding in their interactions.
Super Communicators Focus on Emotional Intelligence and Connection
Emotional intelligence can be trained and is key to becoming a super communicator. Super communicators prioritize understanding others' emotions and reciprocating, leading to genuine connections. Effective communication involves recognizing the other person's feelings and engaging in meaningful dialogue.
Importance of Reflecting on Conversations and Authentic Connection
Reflecting on conversations and assessing whether they are energizing or draining is crucial for meaningful relationships. Recognizing when conversations lack reciprocity or authentic connection allows individuals to prioritize genuine interactions and cut out draining relationships. Building genuine connections through thoughtful conversations can lead to increased happiness and well-being.
#77: Charles Duhigg is a former columnist and senior editor at The New York Times, author of the bestselling book ‘The Power of Habit’ and a Pulitzer prize-winning reporter. In this episode, we discuss his new book ‘Supercommunicators’, and how anyone can train themselves to become just that.
You’ll also learn:
• The definition of a super communicator
• How to get into a deep conversation by asking three questions
• The toughest conversations people encounter
• The three components that take part in any conversation
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