Parth Kalunari, Head of FP&A at Adobe Express, discusses the FP&A team's approach to product-led growth, adopting a bottoms-up modeling approach, understanding the customer journey, and building financial planning around it. He also shares his transition from engineering to FP&A and the importance of data analytics in his role.
Product-led growth can reimagine financial planning and support business by optimizing different parts of the customer journey.
FP&A underpinned by product-led growth takes a bottoms up approach, focusing on critical upstream metrics to build forecasts and projections.
Establishing processes and standardization in FP&A can save time, enable ad hoc analysis, and drive efficient decision-making.
Deep dives
The Power of Processes and Standardization
The speaker shares an aha moment when working in e-commerce, emphasizing the importance of establishing processes and standardization. By creating a standardized framework for reporting and automating certain tasks, the team was able to save time, focus on ad hoc analysis, and make effective and fast decisions. This experience led the speaker to value processes and standardization in driving efficient decision-making.
SCQA Framework for Finding Insights
The speaker discusses using the SCQA framework (Situation, Complication, Question, Answer) to derive insights from data. By understanding the business problem, identifying complications, formulating relevant questions, and analyzing the data, the speaker believes that this framework can help FPA professionals find meaningful insights for effective decision-making.
Driven by Passion and Understanding Customer Behavior
The speaker expresses admiration for Steve Jobs and his passion for understanding consumer behavior to create innovative products. Drawing inspiration from Jobs, the speaker believes in the power of intuition, analytics, and storytelling to drive effective decision-making and create products that provide an intuitive user experience.
Driving Efficiency through Standardization
The speaker shares a strategic moment when working on financial planning and reporting for an e-commerce company during the holiday season. By aligning on a standardized set of KPIs and reporting modules, the team was able to automate reporting, save time, and focus on ad hoc analysis. This experience reinforced the speaker's belief in the power of processes and standardization to drive effective decision-making and efficiency.
Critical Skills for FPA Professionals
The speaker highlights four critical skills for FPA professionals: business acumen, technical proficiency, analytical strength, and strong business partnering skills. These skills form a strong foundation for success in the field of FPA.
Product led growth is a business strategy and philosophy that puts the product at the center and the key driver for customer acquisition, activation, adoption, and retention. Parth Kulkarni, Head of FP&A, Adobe Express, recounts his chance to reimagine FP&A using product-led growth. He explains the process leading the FP&A team powering Adobe Express – a major new AI-driven product at the software giant (Adobe is competing with companies such as Canva and Microsoft Designer).
Kulkarni says: “We optimized different parts of the customer journey by adopting product led growth. From an FP&A perspective it was a fantastic opportunity for me and my team to reimagine the way that we approached financial planning and, and supported the business.”
Describing the approach of FP&A underpinned by product-led growth, he says: “We tend to forecast based on historicals. But here we took a much more bottoms up approach in our modeling, starting with building forecasts and projections around every single critical upstream metric – whether it’s acquisitions, how customers are really engaging with the product, or what kind of conversion rates are we seeing in the product, or what kind of retention we are seeing. I got the opportunity to actually understand the customer journey, translate that into a financial model, and then build my financial planning around that.
Kulkarni, with training and a background in engineering, recounts his path to FP&A and why a background in data analytics is a perfect route to a top job.
In this episode:
Kulkarni’s path from Data analytics to FP&A as Senior Manager of FP&A at eBay – business partnering with the Merchandising / Shipping & Logistics Business and Product Teams. Followed by his career at Adobe.
Moving from analytics to FP&A and why it is a perfect route
Four proven pillars to become a successful FP&A professional
The tested formula to get a seat at the table in finance
My framework for analyzing data to get the juiciest insights – SCQA framework explained
My aha moment in FP&A automating ecommerce/holiday space reports
Tabla playing and love of Indian classical music
Steve Jobs and what we can learn about his relentless desire to understand the consumer