The User Research Strategist: UXR | Impact | Career Episode 36: Tracking impact on colleagues as a UXR
Jul 10, 2023
This podcast explores the internal impact of user research on organizations and teams. It discusses how user researchers can impact internal processes, customer support, and decision-making. It also emphasizes tracking the impact on colleagues and teams, as well as the benefits and metrics of user research.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
The Impact of User Research on Internal Processes
03:25 • 11min
The Impact of User Research on Customer Support and Decision Making
14:30 • 3min
Tracking Impact on Colleagues and Teams
17:06 • 5min
Tracking the Impact of User Research and Its Benefits
22:06 • 3min