Shane O’Connor – Commonwealth Bank: Successful Change Management in Legal

If lawyers and the legal function are going to thrive in tomorrow’s workforce, they need to be tech-savvy, forward-thinking, and able to project manage.

The legal landscape is in a constant state of evolution, and teams must embrace that change to stay ahead.

They need to push alternative ways of doing things and work differently.

This week, we're joined by Shane O’Connor, General Manager of Strategy and Operations at the Commonwealth Bank of Australia. Shane’s extensive experience across different functions in the banking industry has enabled him to tackle challenges head-on, question the status quo, and implement positive disruption within his organization.

In this webinar, we delve into what it takes to initiate change within an organization.

Join us as we discuss: 

- [07:40] How Shane created the legal ops function at Commonwealth Bank

- [14:18] Shane’s problem-solving process and how he implemented a rollout

- [20:53] Strategies for winning the hearts and minds of lawyers

- [24:36] What proper change management looks like

Check out these resources we mentioned during the podcast:

- Shane O’Connor

- Commonwealth Bank of Australia

- PERSUIT

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