Karen Martin, President of the global consulting firm TKMG, Inc. and President and Founder of TKMG Academy, Inc., is a leading authority on business performance improvement, problem solving, and Lean management systems. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as Adventist Health, AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Defense to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. An in-demand speaker, she’s the three-time Award-winning author of Clarity First, The Outstanding Organization, and Value Stream Mapping. For more information, please visit www.tkmg.com and www.tkmgacademy.com.

Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
CME credit is available for up to 3 years after the stated release date

Contact CEOD@bmhcc.org if you have any questions about claiming credit.

Karen Martin speaks about what causes improvement not to stick and what to do about it