This is Product Management

317 - Investigative Reporting is Product Management

14 snips
Oct 2, 2023
Ari Zelmanow, Head of UX Research for Twilio's Communications business and a retired police detective turned market detective, discusses how adopting a newsroom approach enables research teams to build knowledge and drive impact. They explore the importance of feedback, the role of researchers as investigative journalists, and the implementation of the newsroom concept. They also touch on the democratization of research and share entertainment recommendations.
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