THE ZILLOW GUY: FOCUS FIRST ON YOUR CUSTOMER AND NEXT ON YOURSELF. Interview: Jay Thompson

Jay recently retired from his role at Zillow as their director of industry outreach. He's also a former real estate agent and brokerage owner.  At Zillow, he was worked as a liaison between the agent/broker community and Zillow.  Many of you know him as "The Zillow Guy", I, however, think of him as "The Phoenix Real Estate Guy" and I can't wait to have this chat with him.