Niamh Kingsley, Director, Head of AI & Product Innovation, Delta Capita

After more than a decade of digital transformation, being digital is no longer a differentiator for banks, it’s a baseline. Looking ahead, financial institutions must embrace emerging DREAM-C technologies: Distributed Ledger Technology, Robotics, Extended Reality, AI, Mutualisation & Shared Innovation, and advanced Computing (cloud and quantum) to stay competitive. Robin Amlôt of IBS Intelligence speaks to Niamh Kingsley, Director and Head of AI & Product Innovation at Delta Capita.