How to Develop a QUARTERLY BUSINESS REVIEW (QBR)

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Learn more about how to develop a Quarterly Business Review (QBR) for Customer Success Executives and effectively demonstrate and maximize value to clients during QBRs. Listen as Irit Eizips, CEO of CSM Practice and Chad Horenfeldt, Director of Customer Success at Kustomer discuss in-depth some Quarterly Business Review (QBRs) Best practices and ways to drive more value for clients.

How can CSM Practice Help!

Do you need help in creating effective QBRs for different types of customer accounts in your company? Contact us to learn how you can protect your revenues from your existing customer base, as well as drive expansion of value for and from your customer.

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Additional Resources:

📑 Blog: Quarterly Business Review Best Practices
https://www.csmpractice.com/quarterly-business-review-best-practices/

📑 Blog: QBR: 5 Rookie Mistakes You Should Avoid
https://www.csmpractice.com/qbr-5-rookie-mistakes-you-should-avoid/

🎥 Video: Hiring the right customer success managers
https://youtu.be/yvkihrENs28

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