The Dentist Money Show | Financial Planning & Wealth Management

#711: Why Most Dentists Hire Wrong and How to Fix It

Nov 19, 2025
In this enlightening discussion, Bob Spiel, a dental consultant and co-founder of Hiring Pros, and Brighton Nield, a hiring specialist, unpack the art of intentional hiring in dental practices. They delve into the pitfalls of panic-point hiring that lead to team discord and stress. Highlighting the importance of defining an ideal associate avatar, they emphasize behavioral traits over just clinical skills. Valuable strategies for a structured onboarding process and fostering team success are shared, aiming to reduce high turnover and enhance practice culture.
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INSIGHT

Team Members Are Amplifiers

  • Team members are amplifiers who either magnify strengths or magnify problems across the practice.
  • The higher the role (e.g., associate), the larger the amplification effect on culture and performance.
ADVICE

Create An Ideal Candidate Avatar

  • Define an ideal candidate avatar with specific characteristics before you recruit.
  • Compare candidates to that avatar, not to other candidates, to remove bias and panic hires.
ADVICE

Use A 10–12 Point Vetting System

  • Use a multi-point vetting process (surveys, behavioral interviews, assessments, references, background checks).
  • Score candidates against the avatar with multiple reviewers to build quality assurance into hiring.
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