TCC Podcast #385: Ethical Marketing with Maggie Patterson and Michelle Mazur

Is marketing unethical? What about tactics like scarcity or significance? Should copywriters be using these persuasive elements in their copy? If not, why not? And when is it acceptable? Our guests for the 385th episode of The Copywriter Club Podcast are Maggie Patterson and Michelle Mazur, hosts of their own podcast called Duped where they talk about the misuse of persuasion in marketing. Between the four of us, we figured out the answers to these questions and more (almost). Click the play button below, or scroll down for a full transcript. Stuff to check out: The Copywriter Club Facebook Group The Copywriter Underground Duped Podcast Full Transcript: Rob Marsh: At some point in your writing career, most copywriters bump up against a persuasion tactic that just feels off. Or worse, they’re asked to do something they don’t feel good about. Maybe it’s as simple as adding a deadline timer to an offer with no real deadline. Or it might be something worse… like selling programs to people who can’t afford them, or who will never get the promised results. Hi, I’m Rob Marsh, one of the founders of The Copywriter Club. And on today’s episode of The Copywriter Club Podcast, Kira Hug and I had a chance to speak with the dynamic duo behind the Duped Podcast, Maggie Patterson and Michelle Mazur. We talked about those dubious marketing tactics, when it’s okay to use them, and when you need to be the adult in the room who says, this is going to far. If you’ve ever wondered where the line is when it comes to marketing ethics, this episode will give you something to think about. But first, I want to tell you abou The Copywriter Underground. You’ve heard about the library of training that will help you build a profitable business. You’ve heard about the monthly coaching, and the almost weekly copy critiques and the helpful group of members ready with support and even the occasional lead. Last week we recorded an exclusive training for Underground members on the diagnostic scorecard that helps you close just about any prospect or project on a sales call. It’s the kind of business secret you don’t read about in free facebook groups or even on most email lists. But right now, you can watch that training and get the diagnostic scorecard to help you close more projects when you go to thecopywriterclub.com/tcu and join as a member.  But hurry, that training disappears in a few days. Now, let’s hear what Michelle and Maggie had to say… Kira Hug: All right, welcome, Michelle, Maggie. So good to have both of you here. Let's kick off with the catalyst. What was the catalyst for Duped and that partnership between the two of you? Michelle Mazur: Well, I believe it started with me. Maggie and I vox a lot about things we're seeing and chatting about it. I sent her a Voxer message and said, hey, I think we should do a limited series podcast episode where we dive into some of these topics. And that was the catalyst. We were already creating the content in our Voxer conversations. And we're like, well, what if we just open that up to a wider audience? And we intended just to do, I think, eight episodes and maybe a second season. And then we realized, oh, wow, we have a lot to talk about here. Rob Marsh: So for anybody who's not already heard duped or aware of duped or even met you, Maggie and Michelle, tell us a little bit about, let's just lay that groundwork. What is Duped and why should people be listening to it? Maggie Patterson: So Duped is a consumer advocacy podcast that is really designed to help consumers in the online business space make more critical, nuanced decisions. Because what we tend to see is a lot of stories of, I bought XYZ, or I signed up with this coach, and I had a really negative experience. And from my perspective as a business owner, there's two ways we can approach this. We can try to get every business owner to reform their practices, which we're never all going to agree.