Pioneers of AI Your next manager could be powered by AI, with Katherine von Jan
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Mar 26, 2025 Katherine von Jan, CEO and co-founder of Tough Day, discusses her mission to revolutionize workplace management with AI tools. She shares insights on the transformative role of AI for Gen Z, including the concept of 'unbossing' that promotes self-management. Von Jan explains how AI like Tuffy can address workplace conflicts and improve communication, while highlighting the importance of cultural sensitivity and human feedback in AI development. The conversation emphasizes adapting to technology to foster inclusion and enhance employee experiences.
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Warm Line Experiment
- Katherine von Jan worked at Salesforce, leading innovation projects, including one on improving belonging and inclusion using tech.
- This project involved creating a "warm line" staffed with experts to address employee challenges before they escalated.
Scalability Challenge
- The warm line solution, while effective, didn't scale due to the need for trained human staff.
- This limitation led to the idea of using AI for a scalable solution.
Using Tough Day
- Use Tough Day's AI, "Tuffy", for policy questions, manager relationships, or other workplace challenges.
- Sign up with personal contact information for data privacy and control.