Land of the Giants: What We All Got Wrong About Twitter
Nov 2, 2023
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The podcast explores the early days of Twitter and the misconceptions surrounding the platform. It discusses the role of Twitter during the Iranian protests in 2009 and the challenges faced by the company. The podcast also delves into the power and influence of Twitter in shaping national politics and social movements.
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Quick takeaways
Twitter's power has always been misunderstood - by its leaders, by its users, and lately, by the world's richest person.
Twitter grappled with finding ways to make the platform engaging and appealing to new users, facing challenges in sustaining growth and retaining users.
Deep dives
The Origins of Twitter and its Impact on Culture and Politics
Twitter began as a side project named 'status' and morphed into a real-time information-sharing platform. It was seen as a means for ordinary people to express themselves and follow the lives of friends and celebrities. However, the struggle to attract and retain users became apparent, as Twitter was challenging to use and required effort to curate a personalized feed. The platform sought growth and attempted to emulate Facebook's success, but faced significant challenges in generating revenue through advertising due to its inability to target intentful behavior. Twitter also missed out on acquiring Instagram, which would have positioned it well in the photo-sharing space. Despite these obstacles, Twitter's impact on culture and politics cannot be denied, as it became a hub for sharing information and mobilizing movements. It played a significant role in events such as protests in Iran, and its influence on democracy and freedom of speech is still relevant today.
Challenges of Growth and the Problem of Churn
Twitter experienced rapid growth in its early years, but it soon faced the challenge of sustaining that growth. Churn, the rate at which users tried the platform and then left, became a significant issue. The company grappled with finding ways to make Twitter engaging and appealing to new users. It explored initiatives such as introducing in-feed ads and acquiring platforms like Vine, but these efforts did not yield the desired results. Additionally, Twitter's attempts to expand its offerings and become a more comprehensive social network were met with mixed success. Its struggle to retain users and create a sustainable revenue model became more apparent as competitors like Facebook and Snapchat gained traction.
Decisions and Missed Opportunities: Impact on Twitter's Trajectory
Twitter made critical decisions that shaped its trajectory, including the choice to take venture capital funding and focus on becoming an ad-based business. These decisions influenced Twitter's evolution, positioning it as a competitor to Facebook. However, the company faced challenges such as difficulty generating substantial revenue and chasing Facebook's success. Missed opportunities, such as the failed attempt to acquire Instagram, further impacted Twitter's growth and market position. A lack of cohesive vision and leadership changes contributed to the company's instability. Despite Twitter's influence and cultural significance, its journey is marked by constant questions of what it could have been and the need to reaffirm its purpose and value.
The Future of Twitter and Reflections on its Impact
The future of Twitter remains uncertain, with Elon Musk's recent acquisition of the platform generating significant interest. Twitter's cultural impact, particularly in shaping national politics, cannot be understated. Its ability to command attention and influence discussions makes it an intriguing subject of study. As the social media landscape evolves, Twitter's story serves as a reminder of how a seemingly small company with a relatively modest user base can exert outsized influence on the world.
This week, an episode of the latest season of Land of the Giants: The Twitter Fantasy, hosted by our own Peter Kafka. If you like what you hear, be sure to subscribe!
Twitter began life as an accident. In the beginning, even its founders weren’t sure what it was: the internet’s town square, a real-time information source, or the next Facebook, maybe? Twitter's power has always been misunderstood -- by its leaders, by its users, and lately, by the world's richest person.
Host: Peter Kafka (@pkafka), Senior Editor at Recode
More to explore: Subscribe for free to Recode Media, Peter Kafka, one of the media industry's most acclaimed reporters, talks to business titans, journalists, comedians, and more to get their take on today's media landscape.
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