WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace Ep. 280 - Trustworthy Leadership: Redefining Integrity in a Changing World
14 snips
Oct 27, 2025 Dr. Karen Mishra, a leader in business administration and co-author of books on trustworthy leadership, discusses how leaders can foster a culture of trust. She emphasizes the importance of reliability, openness, and compassion in leadership. Mishra shares powerful examples, such as leaders who prioritize employee wellness and openly communicate, which can enhance organizational loyalty and reduce turnover. She also highlights the correlation between trust and profitability, advocating for training leaders to effectively manage trust, especially in remote environments.
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Caring Is The First Test
- Employees' first test of a leader is whether the leader genuinely cares about them.
- Caring outranks honesty, competence, and reliability in employees' instinctive trust judgments.
Build Trust With Small Reliable Acts
- Do the simple reliability acts: answer emails, follow through on promises, and show up.
- These small consistent actions signal you take people seriously and build trust quickly.
Rhino Foods: Trust First Model
- Ted Castle at Rhino Foods chose to 'trust first' despite risks and modeled trust to his employees.
- He believed trusting first would engender reciprocal trust and better employee behavior.
