WBSP244: Grow Your Business by Learning the Information Architecture Strategies for the Operations Department, a Live Interview w/ a Panel of Experts

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If you are responsible for managing operations for your organization, you will find yourself caught in the middle. On one side, you have a sales team that may not commit to driving predictable sales, but they will not allow you to miss even one delivery, even if it may be out of your control. Then on the other side, you have unpredictable factors such as workers not showing up on time or truck drivers not meeting their commitments. Finally, you need to make sure you can plan facility expansion, staffing, and training. You are also responsible for maintaining the quality of your products while maintaining all the regulatory compliance, including the health and safety of your employees. That's a lot. And there is no way you can do all of that on papers, spreadsheets, or disconnected systems. So, what systems do you need to build the annual operating plan? But most importantly, which systems will help you deliver on that plan? Is ERP enough? Or do you need more than that?

In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss information architecture for the operations department. We covered many grounds, including how to start on the annual operating plan and the systems and data points you might need to build your operations plan. Finally, we discussed concepts such as how to incorporate risks into your operating plan, where IIoT fits in the planning and operational execution, whether quality, health and safety, and SPC fit in the architecture.

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.