3 Things (with Ric Elias) Lessons in Life (Danny Meyer)
6 snips
Apr 1, 2024 
Renowned restaurateur Danny Meyer shares insights on trust, empathy, and excellence in the dining industry. He reflects on challenges, innovation, and resilience, emphasizing the importance of family, community, and health awareness. A mix of personal anecdotes and professional wisdom makes for an engaging and enlightening conversation.
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Empathy Can Be A Double-Edged Sword
- Danny Meyer says extreme empathy can become a liability when it blinds you to team fit and outcomes.
- He trains himself to consider how a hire will make the whole team and customers feel.
Daily Provisions Was A Happy Mistake
- Daily Provisions began by accident after Union Square Cafe lost its lease and they found an extra kitchen box.
- Meyer designed it as a neighborhood gift: great coffee, bacon-egg-and-cheese, donuts, sandwiches and roast chicken.
Iterate Like Breaking In A Glove
- Start with a clear point of view and then 'play catch' to refine the concept with real customers.
- Iterate repeatedly until the product becomes as natural as a broken-in glove.