Enter the Boardroom with Nurole 104. Nuala Walsh - Key biases board members need to know to increase influence and reduce decision risk
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Jan 8, 2025 Nuala Walsh, a behavioural scientist and board director, offers powerful insights into how biases can derail decision-making in boardrooms. She unpacks the trilogy of errors—blind, deaf, and dumb spots—that lead to poor choices. Nuala introduces the PERIMETERS framework to help board members recognize these biases and emphasizes the necessity of building it into their decision-making processes. She shares personal stories of influencing consensus-driven boards, highlighting the importance of dissent and effective communication to foster better outcomes.
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Trilogy That Drives Decision Risk
- Boards suffer a trilogy of errors: blind spots, deaf spots and dumb spots that drive bad decisions.
- These errors are largely unconscious and increase decision risk especially at senior levels.
Bias Blindness Is Universal
- Most people falsely believe they are immune to bias and overestimate their decision quality.
- The more senior you are, the greater the responsibility and moral cost of decision mistakes.
Use The PERIMETERS Diagnostic
- Use the PERIMETERS mnemonic to diagnose common bias domains before key decisions.
- Run through power, ego, risk, identity, memory, ethics, time, emotion, relationships and story traps to spot risks.
