As a communications consultant for Vancity, Canada’s largest credit union, James Infante has played a pivotal role in shaping the organization’s messaging and fostering connections with clients and the community. In this episode, we delve into the strategies and techniques that have established him as a leading voice in the field. Join us as we learn from James how to navigate the complexities of communication, bridge gaps, and create meaningful connections that drive success. Discover how he is revolutionizing youth engagement in city shaping and civic processes at cityhive.ca.

Timestamps:

02:17 Introduction and Guest Background
04:52 Shared Interests and Current Projects
07:39 The Power of Communication
10:56 Addressing Misinformation and the Role of Influencers
12:53 Obstacles and Solutions in Communicating for Social Change
16:42 Case Study: Successful Communication Campaign
20:20 Cultural Sensitivity and Inclusiveness in Communication
22:25 Rapid Communication and the Rise of Influencers
23:23 Influencers and Social Change
24:11 The Future of AI Influencers
25:14 AI Interacting with AI
26:37 City Hive and Battling Misinformation
30:23 Communication Advice from David
31:15 The Power of Trust in Communication

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