

Why does Eric hate this supplier?
Jun 10, 2025
Ordering plumbing supplies online has become a quirky hassle in 2025, with one supplier demanding four forms of verification! The hosts share hilarious anecdotes about the ups and downs of managing multiple suppliers, showcasing the balance between quality and price. They dive into the reliability of preferred vendors like Pex Universe while poking fun at the challenges of heavy deliveries. Frustrations over inefficient packaging and Amazon's inconsistent shipping add to the chaos, as they call for better supplier practices and audience engagement.
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Pex Universe Verification Call
- Pex Universe requires a verification call on first orders to confirm buyers aren't robots.
- Eric ordered 100 pump flanges and found the check a brief but odd interruption.
Poor Packaging Experience
- Packages from Pex Universe arrive badly packed in flimsy boxes with no filler.
- Eric describes them as taped to a sphere, making handling and repackaging a nightmare.
Supply House Packaging Response
- Andy posted a video of odd packaging with a continuous roll of airbags from Supply House.
- Supply House acknowledged the issue and engaged positively with customer feedback.