Make Trades Great Again

The hosts dive into the art of expanding skills as a business owner while keeping customer satisfaction front and center. They tackle the challenges of new installations, sharing their experiences with air source heat pumps and tankless water heaters. There's a focus on the delicate dance between gaining experience and managing costs. The conversation also emphasizes the importance of preparation, adaptability, and learning from every unique project to enhance service quality.

A group of research scientists have been working with small business and major corporations alike to study the effects of a four day work week…and it’s likely not what you think. Send us a textSend us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email

Luke Cazaly joins the guys for another hour of great conversation covering multiple topics. We are so thankful to all our guests and you, the listener for tuning in each week!Send us a textSend us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email

Denver Baker, an expert in business financing, shares valuable insights on the pivotal role of financing options in closing more jobs faster. He emphasizes how understanding customer financial capabilities can unlock access to home improvement services. The conversation reveals the stresses of cash flow management and the necessity of prompt payment collection in service industries. With real-life examples, Baker discusses the complexities of financing in construction, advocating for flexible payment options to alleviate customer challenges.

Australian Luke Cazaly is the owner of Flametech Heating & Cooling. Luke is a longtime friend of the pod, it was fun catching up with him and talking business and family. Thanks Luke!TakeawaysLuke has been in the heating and cooling industry for 16 years.Using software like Service Mate has streamlined his operations.Market research helped him set competitive pricing.He leaves gaps in his schedule for emergencies and paperwork.Building a reputation with manufacturers is key to success.Luke is considering hiring qualified personnel for growth.Send us a textSend us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email

Discover the complexities of managing plumbing projects as experts share insights on navigating permits and customer expectations. Hear fascinating anecdotes about the challenges of renovating older buildings and the necessity of clear communication. The pros and cons of time-and-material pricing versus bidding are explored, highlighting the need for effective planning. Learn how community feedback can enrich project management and why flexibility is crucial for success in the ever-evolving construction landscape.

The conversation delves into the intricacies of HVAC projects and customer communication. Insights on pricing strategies reveal the importance of aligning expectations with actual costs. The hosts emphasize the value of quality components for long-term customer satisfaction. They also explore financing options that make heating services more accessible, highlighting the role of empathy in discussions. Building lasting relationships with customers and transparent communication about pricing contribute to successful outcomes in the industry.

This week's discussion dives into the dynamics of business partnerships, emphasizing the need for open communication and formal agreements. The hosts share creative marketing strategies, especially for the plumbing industry, and the importance of customer reviews during economic downturns. They highlight how community involvement can boost brand visibility and personal fulfillment. Innovative ideas like QR codes and professional vehicle branding are explored as ways to enhance customer engagement. Listener participation is encouraged for future topics!

The hosts share candid experiences about the challenges of last-minute job changes in plumbing and heating. They discuss handling unexpected problems and the importance of communication when under pressure. A spotlight on exciting water heater rebates reveals financial incentives for homeowners looking to upgrade. The episode also humorously navigates the quirks of installation difficulties, emphasizing teamwork and adaptability in the field. Listeners get a taste of the daily realities and surprises that professionals face on the job.

Get ready for a lively chat about plumbing favorites! The hosts humorously debate the best order for dope and tape while sharing insights into tankless water heaters, including impressive sales stats. They spotlight innovative standoff brackets from the AHR Expo, and discuss installation challenges with practical techniques. There’s a fun look at tankless install valve kits that enhance efficiency. With a blend of playful anecdotes and serious tips, they emphasize the importance of quality tools and leak-free connections in plumbing.