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20VC: Airtable's Howie Liu on Potential Consolidation In The Collaboration Tools Market, The Transition From Peacetime To Wartime CEO & How To Make The Move To Remote Work Successful; The Process Beyond The Tools

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Apr 27, 2020
Howie Liu, the Founder and CEO of Airtable, shares insights from his journey of transforming collaboration tools. He discusses the lessons learned from leading remote work, highlighting both successes and missteps in the process. Howie explores the shift from an application to a platform, identifying core challenges along the way. He also contrasts leadership styles during peacetime and wartime, emphasizing the need for adaptability in today's changing landscape and the growing competition in the collaboration tools market.
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ANECDOTE

Early Entrepreneurial Journey

  • Howie Liu's parents encouraged his entrepreneurial spirit, giving him books about Steve Jobs and Bill Gates.
  • His first company, Etacts, was acquired by Salesforce after just one year.
INSIGHT

Lessons from Etacts and Salesforce

  • Howie Liu's experience with Etacts taught him the value of rapid iteration and speed.
  • At Salesforce, he learned the importance of methodical platform building and long-term vision.
ADVICE

Successful Remote Work Practices

  • Establish clear processes and empower team members in remote work environments.
  • Use structured tools like Airtable alongside communication tools like Slack and Zoom.
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