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Balancing outcomes and outputs is crucial in ensuring success. Prioritizing outcomes like goals and strategies is important, but not at the expense of neglecting outputs like timely execution and product delivery. This balance is exemplified by focusing on effective decision-making and continuous product shipments to market.
Product managers play a key role in instilling a sense of urgency within the team. Urgency is essential for maintaining team productivity and driving successful outcomes. By emphasizing the importance of timely decision-making and swift execution, product managers can enhance team performance.
Incorporating in-person interactions for remote teams can significantly enhance collaboration. Face-to-face meetings provide valuable opportunities for team members to build rapport, resolve complex problems, and strengthen trust. By setting aside dedicated time for in-person gatherings, remote teams can improve communication and productivity.
Clear definition of roles and responsibilities within teams is essential for effective collaboration and performance. Establishing expectations for each team member, especially in cross-functional settings, promotes clarity and accountability. Defining core responsibilities and aligning roles helps streamline workflows and enhance team productivity.
Flexibility and overlapping work hours are key elements for success in distributed work environments. Setting standards for synchronous communication and ensuring common working hours enable effective collaboration across geographically dispersed teams. Incorporating flexibility while maintaining structured communication fosters productivity and teamwork.
Embracing a framework of optimization can guide effective decision-making processes. By focusing on what needs to be optimized in the short, medium, and long term, individuals and teams can align goals and strategies accordingly. Understanding what aspects to optimize for at different time horizons enhances clarity and goal attainment.
Brought to you by Wealthfront—Make smarter stock investments | Lenny’s Job Board—Hire the best product people. Find the best product gigs | Ahrefs—Improve your website’s SEO for free
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Nikita Miller is a product leader, angel investor, and advisor. She has built and led product teams at companies ranging from early-stage startups to multinationals, and she is currently SVP of Product Management at The Knot Worldwide. Nikita is passionate about scaling product teams to support high-growth businesses and was a product leader at Trello and Atlassian for five years. In today’s podcast, we cover:
• Lessons from building and growing Trello
• Nikita’s roles and responsibilities framework
• How the PM landscape is changing
• Lessons about managing remote teams
• Tactics for driving urgency within teams
• Why working cross-culturally was such a formative experience
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Find the transcript and references at: https://www.lennyspodcast.com/driving-alignment-and-urgency-within-teams-work-life-balance-and-the-changing-pm-landscape-nikita-miller-the-knot-trello/#transcript
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Where to find Nikita Miller:
• Twitter: https://twitter.com/nikitadyer
• LinkedIn: https://www.linkedin.com/in/nikitadyer/
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• Twitter: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Nikita’s background
(03:56) How Nikita helped Trello develop enterprise features
(09:41) Trello vs. Jira
(10:28) Similarities and differences between building for users at The Knot vs. Trello
(15:02) Pro tips for Trello users
(15:41) Nikita’s roles and responsibilities framework
(21:10) Why scrum masters are disappearing and what shifts are happening on teams
(21:56) Why every team should have a data scientist embedded in it
(23:27) The proper cadence for the rules and responsibilities framework, and problems around execution
(25:27) Outcomes and output
(28:34) The importance of urgency, and how to cultivate a sense of urgency
(29:52) How to determine if your team is moving quickly enough
(31:03) Prioritization between big bets and optimizations
(31:29) Questions Nikita asks to understand her team’s speed
(33:30) Changes in the field of product management
(36:42) Advice for people who want to get into product
(38:40) Why being a PM is hard, and thoughts on work-life balance
(43:03) How to manage remote teams and how to do successful, short, in-person meetups
(47:59) The importance of having overlapping work hours and onboarding in person
(49:09) The advantages of working in different cultures
(52:58) The question Nikita finds most useful
(55:07) Lightning round
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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
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Disclosure: I am a Wealthfront client and I have received non-cash compensation for the testimonial in this episode.
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