Lessons from Karen Murphy, Geisinger, raising the standard for healthcare system innovation
Sep 18, 2023
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Dr. Karen Murphy, EVP, Chief Innovation Officer, and founding director of the Steele Institute for Health Innovation of Geisinger, discusses her career journey, Geisinger's exciting merger with Kaiser, and the future of AI in healthcare. She also explores the challenges startups face in the healthcare industry and offers valuable advice for pursuing a career in healthcare.
A successful healthcare transformation requires a combination of clinical expertise and innovative thinking, as highlighted by Dr. Karen Murphy's career journey.
Geisinger's approach to innovation focuses on solving real problems in healthcare delivery, working on population health, digital transformation, automation, and behavioral insights while partnering with startups that align with their values.
Deep dives
Dr. Karen Murphy's Career Journey
Dr. Karen Murphy discusses her career in healthcare, which spans clinical nursing, administrative roles, and public service. She emphasizes the importance of her clinical background in shaping her perspective on healthcare transformation.
State Innovation Models Initiative and Value-Based Care
Dr. Murphy highlights her role in the State Innovation Models Initiative (SIM) at the Centers for Medicare and Medicaid Services (CMS), which aimed to inculcate innovation within state governments. She also discusses the importance of value-based care and multi-payer initiatives in advancing healthcare transformation.
Geisinger's Approach to Innovation
Dr. Murphy explains Geisinger's pragmatic approach to innovation, focusing on solving real problems in healthcare delivery. The institution works on innovative approaches to population health, digital transformation, automation, and behavioral insights. Geisinger also partners with startups that share aligned values and are willing to co-develop solutions.
AI and the Future of Healthcare
Dr. Murphy discusses Geisinger's engagement with AI and the responsible integration of generative AI within the organization. She emphasizes the need for clear clinical use cases, ethical implementation, and realistic expectations as AI continues to advance in the healthcare industry.
Today, we’re excited to get to know Dr. Karen Murphy, EVP, Chief Innovation Officer and founding director of the Steele Institute for Health Innovation of Geisinger. Karen has worked to improve and transform healthcare delivery throughout her career in both the public and private sectors. Before joining Geisinger, she served as Pennsylvania’s secretary of health addressing the most significant health issues facing the state, including the opioid epidemic. Prior to her role as secretary, Dr. Murphy served as director of the State Innovation Models Initiative at the Centers for Medicare and Medicaid Services leading a $990 million CMS investment designed to accelerate health care innovation across the US. She previously served as president and CEO of the Moses Taylor Health Care System, and as founder and CEO of Physicians Health Alliance. Karen has a PhD, MBA and RN degree!
Founded in 1995, Geisinger is an integrated healthcare system that includes 13 hospital campuses, two research centers, the Geisinger Commonwealth School of Medicine, and a health plan that serves approximately 600,000 members. Geisinger’s more than 30,000 employees, 2,500 providers, nearly 500 residents and fellows, and 360 medical students serve and care for the three million residents in Pennsylvania.
In this episode, Karen shares her wealth of experiences from RN to CEO of a health system, Geisinger’s exciting merger with Kaiser to form Risante Health, and key characteristics of a successful partnership between system and startup, her approach on working with startups as an innovative health system.
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