192. Leading Change Without Authority, with Roy Inzunza, Corporate Chaplain
Nov 28, 2023
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Roy Inzunza, corporate chaplain and adaptive leadership coach, shares his experiences and challenges in providing spiritual care and well-being to a diverse workforce. He discusses the importance of making adaptive shifts in managing conflict, addressing low morale and lack of joy in the workplace, and leading change without authority.
Leading from the margins and initiating personal change can bring about systemic change within an organization.
Providing care and support to employees, regardless of their religious beliefs, is crucial in addressing diverse issues and improving morale in the workplace.
Deep dives
Leading Change Without Positional Power
On this episode, the speaker interviews Roy in Zunza, a corporate chaplain at Hoenn Motors, about how to lead change without having positional power within an organization. Roy discusses his role as a corporate chaplain and how he provides spiritual care and well-being to employees at Hoenn Motors. He shares his experience of identifying needs within the staff and organization and taking the initiative to address them. Roy highlights the importance of leading from the margins and explains how personal change can lead to systemic change within the organization.
The Challenges of Corporate Chaplaincy
Roy talks about the challenges he faces as a corporate chaplain, particularly in a context where the majority of employees don't share the same faith. He discusses the variety of issues employees bring to him, ranging from personal struggles to work-related conflicts. Roy emphasizes the importance of providing care and support to employees in these diverse situations, regardless of their religious beliefs. He also explores the complexities of navigating work culture dynamics and the impact they have on morale and well-being.
Adaptive Leadership and Shifting Perspectives
Roy delves into the concept of adaptive leadership and how he applies it in his role as a corporate chaplain. He explains how he is making an adaptive shift himself in order to better address the challenges and pain points of employees in the workplace. Roy reflects on the process of leading change without authority and emphasizes the need for humility, curiosity, and a willingness to learn and change as a leader. He also shares his experiments, such as sending out weekly emails on workplace courage practices, that have yielded positive responses and engagement from employees.
The Value of a Doctor of Ministry
Roy discusses his experience pursuing a Doctor of Ministry at Fuller Seminary and the transformative impact it has had on his personal growth and development. He highlights the guidance and support he received from his program director and faculty mentor. Roy mentions how his doctoral studies have shaped his adaptive leadership approach and given him a deeper understanding of thriving personally and professionally. He shares his ongoing journey and the significance of adaptive leadership in his work as a corporate chaplain.
Roy Inzunza is corporate chaplain at Hoehn Motors in San Diego and works as an adaptive leadership coach with Tod Bolsinger.
In this episode, Roy Inzunza shares about his experience as a corporate chaplain. He shares not only how he began to see needs in the staff and in the organization that no one else saw—or no one was addressing—but he also shares how he began to lead from the margins. By changing himself he began to change the system.
THIS EPISODE'S HIGHLIGHTS INCLUDE:
Roy Inzunza is corporate chaplain at Hoehn Motors in San Diego and works as an adaptive leadership coach with Tod Bolsinger.
Inzunza started his own chaplaincy business called SquarePatch, providing spiritual care and well-being to clients.
Being a corporate chaplain comes with challenges as the workforce is often diverse in terms of beliefs and issues.
Roy Inzunza has dealt with various issues like divorce, addiction, health problems, and workplace dynamics in his role as a chaplain.
Inzunza has expanded his focus to include caring for the shared life and health of the organization.
The positive response to his recent work has led to requests for training managers to make adaptive shifts in managing conflict.
Low morale and a lack of joy in the workplace are pain points that Roy addresses in his chaplaincy work.
Roy Inzunza highlights the importance of making adaptive shifts to increase joy in the workplace.
Navigating resistance from others when making changes is a challenge that Inzunza has faced.
Roy reflects on his initial defensive response to resistance and acknowledges the ongoing issue that needed addressing.
Both Inzunza and Watson emphasize that leadership requires personal change as well.
Inzunza describes the experiments he is conducting to address adaptive challenges, such as sending a weekly email about workplace courage practices. The positive responses and conversations sparked by the email have surprised Roy.